Meet the team!

Lynn Boyden is an Information Architect with Symantec, Inc., specializing in the development of user experience of information retrieval and search. She has worked in a wide variety of positions, most relevantly as an information architect with a number of interactive agencies in the Los Angeles area. During these stints she worked with such clients as the Library of Congress, Citibank, LSI Logic Storage, and Magnetek. With Chris Chandler, she teaches Information Architecture in the graduate program in Information Studies at UCLA. She holds her Masters in Library and Information Science from UCLA, with a specialization in the organization of information and the user-centered design of information systems.

Chris Chandler has been making web sites and applications more usable and useful since 1994. He is currently Manager of Information Architecture for Walt Disney Parks and Resorts Online (WDPRO) where he designs and iterates e-commerce applications for Disneyland, Disneyworld and Disney Cruise Lines. Most recently, he led the creative development of HongKongDisneyland.com, which was re-launched to coincide with the opening of the park in September 2005.

As an information architect, information designer, project manager and site developer for several Los Angeles-based consulting companies, Chris has worked with Fortune 500 companies on such brands as HealthyChoice.com, MightyDog.com, Citibank's Bizzed.com as well as numerous smaller clients in the entertainment and financial services industries. Chris is a graduate of the University of California, Los Angeles, holding a BA in Anthropology and an MA in Urban Planning.

In addition to his professional work, Chris and his colleague, Lynn Boyden, teach a hands-on graduate seminar in Information Architecture for the Department of Information Studies at UCLA, which they have done since spring of 2000.

Matthew Fetchko has been solving information architecture and design challenges since 1992. As Vice President of Information Architecture and Web Development for Citigroup Asset Management, he is responsible for the user experience for all online CAM properties. Citing the importance of good design supporting information architecture, Matthew's career has included roles as information architect, creative director and designer for a number of both Fortune 500 clients and dot-com startups. A selected list would include JPMorganChase, the NYSE, Citibank, Disney, ADP and CCI. Matthew has a BA in Visual Communications from GWU and a MPS in Interactive Telecommunications from NYU.

Eric Reiss has been actively involved in the creation of interactive applications since 1979. Following a successful career as senior copywriter for one of Europe's top business-to-business advertising agencies, he founded his own consultancy, e-reiss, on 1 January 2001 (that's 010101 for you binary types). His best-selling book, Practical Information Architecture, was published by Addison-Wesley in 2000 and Japanese and Korean editions were published in 2002. In 2004, it became available on eBay. Born in San Antonio, Texas, Eric has lived in Copenhagen, Denmark since 1976.

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